Privacy Policy

Sanctuary CodesUpdated: August, 2025

How Sanctuary Codes collects, uses, and protects your data.

Privacy Policy

Effective Date: August, 2025.

This Privacy Policy applies to all websites and digital services operated by Sanctuary Codes unless stated otherwise.

This Privacy Policy explains how Sanctuary Codes (“we”, “us”, or “our”) collects, uses, and safeguards your personal information when you visit https://sanctuary-codes.com (the “Site”), purchase digital products/services, subscribe to our newsletter, or otherwise interact with us online. By using our Site, you agree to this policy.

We may update this policy from time to time. Changes will be posted on this page with the new effective date. Your continued use of the Site constitutes acceptance of any changes.

What Data We Collect

We collect information you voluntarily provide, such as your name, email address, birth data, and (if relevant) user account details when you sign up, purchase, request content, or contact us. For paid digital products, we may collect your billing address and purchase details; payment info is processed securely by payment partners and never stored on our servers.

We automatically collect certain technical and usage data for analytics and security—such as your IP address, device/browser info, referring website, and activity on the Site (via cookies and similar technologies).

User Content & Input Responsibility

You are responsible for the accuracy of the data you provide (e.g., birth details, contact and account information). By submitting personal data to us, you confirm that you have the right to share it and that doing so does not infringe the rights of others.

How We Use Your Data

  • To deliver digital products, services, newsletters, and content you request
  • To personalize your experience (e.g., astrology insights, user content, recommendations)
  • To conduct anonymized research and improve our services
  • For account access, support, and security
  • For analytics and to maintain the integrity and security of our Site
  • To comply with legal obligations (tax, accounting, regulatory)

Newsletter, Research & Consent

By providing your email and birth data, you consent to receive email newsletters and agree that your data (in anonymized, aggregate form) may be used for research and service improvement. You can unsubscribe any time via the link in any email or by contacting us.

Digital Products & User Accounts

When you purchase digital products or services, we process the info required to fulfill your order, grant access, provide downloads, and deliver customer support. If you create a user account, we store your login, access history, and preferences for as long as your account is active or as required by law.

Free & Trial Accounts

Processing applies equally to free and trial accounts, including data collected during promotional access. If a free or trial offer converts to a paid subscription, the data already provided may continue to be used to provide and support the service, as described in this Privacy Policy.

Your Data Rights (GDPR & Global)

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your data ("right to be forgotten")
  • Restriction & Objection: Restrict or object to processing of your data
  • Portability: Receive your data in a machine-readable format
  • Withdraw Consent: Withdraw your consent at any time (without affecting past lawful processing)

To exercise your rights, email us at [email protected].

Data Sharing & International Transfers

We do not sell your personal data. We also do not share your personal data for cross-context behavioral advertising.

We may share data with trusted service providers (such as newsletter/email platforms, analytics, hosting, or payment processors) strictly as needed to operate the Site and fulfill services. If your data is transferred outside the EU/EEA (e.g., to US-based providers like Google, Mailchimp, Stripe, or others), we use appropriate legal safeguards as required by the GDPR.

US/CCPA Disclosure

For US users (including California residents): we do not sell personal data and we do not share personal data for cross-context behavioral advertising.

Cookies & Tracking Technologies

Our Site uses cookies and similar technologies to enhance your experience, analyze usage, deliver personalized features, and support core functionality. Cookies are small files stored on your device.

We use essential cookies (required for the Site to function) and, with your consent, optional cookies (e.g., analytics). Our on-site cookie banner lets you choose to Accept all or Reject non-essential. Essential cookies cannot be disabled via the banner.

You can change your choice at any time by clearing cookies or using your browser’s cookie controls. If we add a preferences center in the future, we will link it here.

Disabling optional cookies may affect your experience. For questions, contact [email protected].

Third-Party Services & Links

We may use third-party services (such as analytics, payment processors, email/newsletter platforms, or advertising providers) and link to external websites. These providers have their own privacy practices and terms. We are not responsible for the privacy or security of external sites.

Children’s Privacy

Our Site is not intended for children under 13 and we do not knowingly collect personal data from children under 13. In line with EU data protection rules, if you are under 16 you must have parental or guardian consent to use our services. If you believe such data has been collected, contact us and we will delete it promptly.

Security & Data Retention

We use reasonable technical and organizational safeguards to protect your data from loss, theft, unauthorized access, or disclosure, including the use of encryption in transit and at rest where appropriate.

We retain personal data only as long as necessary for the purposes described in this Privacy Policy, or as required by law. Account and purchase records may be retained for compliance with tax, accounting, or legal obligations. After these periods, personal data will be securely deleted or anonymized.

Contact & Data Controller

Sanctuary Codes
Email: [email protected]

Complaints

If you have concerns about how we handle your data, please contact us first. You also have the right to lodge a complaint with the Swedish Data Protection Authority (IMY) or your local data protection authority.

Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted here with a new effective date.

Disclaimer

Sanctuary Codes provides astrology-based insights, digital services, and related content for personal, educational, and entertainment purposes only. We do not provide medical, financial, or legal advice. Nothing on this site or in our services should be relied upon as a substitute for professional advice in those areas.

Contact

Questions? Contact us or email us at [email protected].