Privacy Policy
Sanctuary CodesUpdated: August, 2025
Privacy Policy
Effective Date: August, 2025.
This Privacy Policy applies to all websites and digital services operated by Sanctuary Codes unless stated otherwise.
This Privacy Policy explains how Sanctuary Codes (“we”, “us”, or “our”) collects, uses, and safeguards your personal information when you visit https://sanctuary-codes.com (the “Site”), purchase digital products/services, subscribe to our newsletter, or otherwise interact with us online. By using our Site, you agree to this policy.
We may update this policy from time to time. Changes will be posted on this page with the new effective date. Your continued use of the Site constitutes acceptance of any changes.
What Data We Collect
We collect information you voluntarily provide, such as your name, email address, birth data, and (if relevant) user account details when you sign up, purchase, request content, or contact us. For paid digital products, we may collect your billing address and purchase details; payment info is processed securely by payment partners and never stored on our servers.
We automatically collect certain technical and usage data for analytics and security—such as your IP address, device/browser info, referring website, and activity on the Site (via cookies and similar technologies).
User Content & Input Responsibility
You are responsible for the accuracy of the data you provide (e.g., birth details, contact and account information). By submitting personal data to us, you confirm that you have the right to share it and that doing so does not infringe the rights of others.
How We Use Your Data
- To deliver digital products, services, newsletters, and content you request
- To personalize your experience (e.g., astrology insights, user content, recommendations)
- To conduct anonymized research and improve our services
- For account access, support, and security
- For analytics and to maintain the integrity and security of our Site
- To comply with legal obligations (tax, accounting, regulatory)
Legal Basis for Processing
Under the GDPR, we must identify the legal bases we rely on when processing personal data. We process your data on the following bases:
- Consent: when you subscribe to our newsletter or provide birth data for personalized insights.
- Contract: when processing data required to fulfill digital product purchases or provide account access.
- Legal obligation: when retaining purchase records for tax, accounting, or regulatory requirements.
- Legitimate interests: for purposes such as site security, analytics, and improving our services, provided these interests do not override your fundamental rights and freedoms.
Digital Products & User Accounts
When you purchase digital products or services, we process the info required to fulfill your order, grant access, provide downloads, and deliver customer support. If you create a user account, we store your login, access history, and preferences for as long as your account is active or as required by law.
Free & Trial Accounts
Processing applies equally to free and trial accounts, including data collected during promotional access. If a free or trial offer converts to a paid subscription, the data already provided may continue to be used to provide and support the service, as described in this Privacy Policy.
Your Data Rights (GDPR & Global)
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your data ("right to be forgotten")
- Restriction & Objection: Restrict or object to processing of your data
- Portability: Receive your data in a machine-readable format
- Withdraw Consent: Withdraw your consent at any time (without affecting past lawful processing)
To exercise your rights, email us at [email protected].
US/CCPA Disclosure
For US users (including California residents): we do not sell personal data and we do not share personal data for cross-context behavioral advertising.
Third-Party Services & Links
We may use third-party services (such as analytics, payment processors, email/newsletter platforms, or advertising providers) and link to external websites. These providers have their own privacy practices and terms. We are not responsible for the privacy or security of external sites.
Children’s Privacy
Our Site is not intended for children under 13 and we do not knowingly collect personal data from children under 13. In line with EU data protection rules, if you are under 16 you must have parental or guardian consent to use our services. If you believe such data has been collected, contact us and we will delete it promptly.
Security & Data Retention
We use reasonable technical and organizational safeguards to protect your data from loss, theft, unauthorized access, or disclosure, including the use of encryption in transit and at rest where appropriate.
We retain personal data only as long as necessary for the purposes described in this Privacy Policy, or as required by law. Account and purchase records may be retained for compliance with tax, accounting, or legal obligations. After these periods, personal data will be securely deleted or anonymized.
Contact & Data Controller
Sanctuary Codes
Email: [email protected]
Complaints
If you have concerns about how we handle your data, please contact us first. You also have the right to lodge a complaint with the Swedish Data Protection Authority (IMY) or your local data protection authority.
Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted here with a new effective date.
Disclaimer
Sanctuary Codes provides astrology-based insights, digital services, and related content for personal, educational, and entertainment purposes only. We do not provide medical, financial, or legal advice. Nothing on this site or in our services should be relied upon as a substitute for professional advice in those areas.
Contact
Questions? Contact us or email us at [email protected].